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Patient Center

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OFFICE APPOINTMENTS:


  1. You can make an appointment with our office by calling 561-501-7445. Hit 1 for appointments, and please specify which location and doctor you prefer.

  2. Complete our office form by visiting the FOR PATIENTS tab on our website or clicking on the red button above. Click on online forms. If you are using a laptop or cell phone, you can download the PDF Filler app or continue in the browser. Provide your name and email address, and hit the Get Started button. You will have to accept the electronic terms and proceed. Once completed, please make sure you hit finished so that we receive your copy. 

  3. Bring in your picture ID (driver's license or passport)

  4. Bring your insurance cards (health primary and secondary and auto insurance if related to MVA)

  5. Bring your medical records from physicians who have treated you for the reason you are seeing our doctors. If you prefer to email them, JPuelles@brainandspinemds.com

  6. Please bring your radiology studies (MRIs, CT Scans, X-rays, Myelograms). ** Please note that if you had your studies done at the following centers, we can access them online: Advanced Diagnostic, Beaches, Boca Raton Medical Center, DCA (Diagnostic Centers of America), Delray Medical Center, Independent Imaging, MRI Specialists, Palm Court, Stand UP, and University MRI.

TELEMEDICINE APPOINTMENT: 


Please follow the instructions above except:

  1. Email your picture ID to Vtollinger@brainandspinemds.com

  2. Email your insurance cards (primary health insurance and secondary if applicable or auto if MVA related)

  3. Email or fax your medical records  - fax: 561-562-5061

Please bring your radiology studies and drop them off in the office (MRIs, CT Scans, X-rays, Myelograms). ** Please note that if you had your studies done at the following centers, we could access them online (no need to drop them off): Advanced Diagnostic, Beaches, Boca Raton Medical Center, DCA (Diagnostic Centers of America), Delray Medical Center, Independent Imaging, MRI Specialists, Palm Court, Stand UP, University MRI.

EMAIL INFO: Bkieran@brainandspinemds.com      Fax: 561-562-5061

 

RESOURCES:


Department emails: For further assistance, please email our staff.

Legal Department Coordinator – Matthew Kauget: MKauget@brainandspinemds.com

Billing inquires – Tiffany Rosario: Trosario@brainandspinemds.com 

Medical records – Legal Department: Legal@brainandspinemds.com

Surgical Scheduling for W. Comp, auto or DR. Packer: Diana Panek Dpanek@brainandspinemds.com

Surgical Scheduling for Dr. Zucker, HIFU, DBS, DR. Young, or Dr. Burke–Showan: HHuang@brainandspinemds.com

Workman's comp surgical Scheduling  – Diana: DPanek@brainandspinemds.com

Physician MA (prescription renewals) – Jorge Puelles: Jpuelles@brainandspinemds.com 

Front office (patient forms): Tvollinger@brainandspinemds.com

 

At Brain and Spine Center of South Florida, we believe patients should have access to exceptional neurosurgical care regardless of insurance network status. We accept most major insurance plans, including PPO plans with out-of-network benefits, and proudly care for many patients who choose our practice for our expertise and personalized approach. Our knowledgeable staff works closely with each patient to help maximize insurance benefits, review coverage options, and guide them through the process every step of the way. We are participating Medicare providers. Patients with HMO plans will need a referral from their primary care physician before the appointment. If you have questions about your insurance or out-of-network benefits, we encourage you to call our office — our team is committed to helping you get the specialized care you deserve with compassion, convenience, and support.